We're here to help. Choose the best way to reach us or browse our frequently asked questions below.
BWChat is a lightweight, minimalist web chat platform. It allows you to send text messages, share photos and videos, create group chats, and manage contacts — all with a clean, modern interface and zero third-party dependencies. Access it directly in your browser at www.id7.com/chat/.
BWChat works in any modern web browser including Chrome, Safari, Firefox, and Edge on desktop and mobile devices. No app download required.
BWChat offers core messaging features completely free, including 1:1 chat, up to 3 group chats, and photo sharing. For users who want more, we offer BWChat Pro at $2.99/month, which includes unlimited group chats, video message sharing, extended media storage, priority message delivery, and priority customer support. You can upgrade or cancel anytime.
Visit www.id7.com/chat/ and click "Sign Up". You'll need to choose a username and password. You can then customize your profile with an avatar, nickname, and bio.
Go to the Contacts tab in BWChat, tap the "Add Friend" button, and search for a user by their username. Send them a friend request, and once they accept, you can start chatting.
Yes! Navigate to the Groups tab, tap "Create Group", give your group a name, and add members from your friends list. You can manage group members and settings from the group detail page.
We take security seriously. BWChat uses JWT-based authentication, secure password hashing, and has zero third-party dependencies — meaning your data is not shared with any external analytics or advertising services. Read our Privacy Policy for full details.
When you first open BWChat in your browser, you'll be prompted to allow notifications. If you missed this prompt, you can enable notifications through your browser settings. Check your browser's notification permissions for www.id7.com.
To delete your account and all associated data, please email us at bananaworld9988@gmail.com with your username. We will process your request and confirm deletion within 48 hours.
If you've purchased a premium feature and would like a refund, contact us at bananaworld9988@gmail.com within 7 days of purchase. Please include your account details and reason for the request. See our Refund Policy for full details.
We appreciate bug reports! Please email bananaworld9988@gmail.com with a description of the issue, your browser name and version, and steps to reproduce the problem. Screenshots are helpful too.